Part-Time Rewards Concierge — Las Vegas

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Wellness incentive programs

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Discounts on hotel, food & beverage, &

Entertainment discounts

Job summary

Position: MGM Rewards Representative at The Cosmopolitan in Las Vegas. This part-time role focuses on delivering welcoming, informative experiences to guests, assisting with MGM Rewards enrollments, redemptions, and related inquiries across multiple systems.

You will help guests navigate the MGM Rewards app, process promotions and events, issue comps and FREEPLAY, and coordinate with VIP Services to support reservations and promotions in a fast-paced, entertainment-driven environment.

Qualifications

• Must be a minimum of 21 years of age.

Responsibilities

• Assist guests with MGM Rewards enrollment and program questions, including point and offer redemptions and program updates.
• Track receipts for non-gaming spend, redeem offers and MyVegas rewards, issue comps and FREEPLAY, and adjust Tier Credits.
• Navigate multiple computer systems (Patron Management, myVegas, MCP, Opera, Veridoc, GMP) and support VIP Services with reservations and ticket distribution.

Job description

Position: MGM Rewards Representative at The Cosmopolitan in Las Vegas. This part-time role focuses on delivering welcoming, informative experiences to guests, assisting with MGM Rewards enrollments, redemptions, and related inquiries across multiple systems.

You will help guests navigate the MGM Rewards app, process promotions and events, issue comps and FREEPLAY, and coordinate with VIP Services to support reservations and promotions in a fast-paced, entertainment-driven environment.