Guest Rewards Concierge (Part-Time)

MGM Resorts; United States; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail and娱乐

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional development and community

Job summary

MGM Resorts in Las Vegas seeks a Part Time MGM Rewards Representative to create welcoming, informative guest experiences. You will assist enrollments, process redemptions, and answer questions about MGM Rewards and the property.

Responsibilities include using multiple systems, supporting VIP services, promoting MGM Rewards features, and coordinating promotional events. Must be 21+ and guest-focused.

Qualifications

• Must be at least 21 years old.

Responsibilities

• Assist guests with MGM Rewards enrollments and redemptions.
• Process MGM Rewards transactions and offer redemptions.
• Navigate multiple computer systems (Patron Management, myVegas, MCP, Opera, Veridoc, GMP).
• Support VIP Services with reservations and comps as needed.
• Assist guests with the MGM Rewards mobile app.
• Help run company-wide promotions and events.
• Promote the GameSense responsible gambling program.

Skills

Guest service

Communication skills

Team player

Tools

Patron Management

Opera

MGM Rewards system

myVegas

Job description

MGM Resorts in Las Vegas seeks a Part Time MGM Rewards Representative to create welcoming, informative guest experiences. You will assist enrollments, process redemptions, and answer questions about MGM Rewards and the property.

Responsibilities include using multiple systems, supporting VIP services, promoting MGM Rewards features, and coordinating promotional events. Must be 21+ and guest-focused.