Part-Time Sales Team Leader | Elevate Customer Service

James Avery Artisan Jewelry; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

James Avery Artisan Jewelry at Preston Towne Crossing in Plano, TX is seeking a Store Supervisor to assist store management and supervise frontline associates. This role focuses on delivering exceptional guest service, directing staff, and supporting daily store operations on the sales floor.

The candidate should have high school diploma or equivalent with at least 1 year in retail or customer service and preferred supervisory experience.

Qualifications

• High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred.
• Previous supervisory experience is preferred.

Responsibilities

• Directs personnel and assists store management in supervision.
• Resolves guest issues and maintains high customer service.
• Monitors guest service levels and provides feedback.
• Performs opening and closing duties and inventory tasks.
• Trains associates and delegates assignments.
• Prepares and reviews supply orders from JAC warehouse.
• Maintains store presentation and visual merchandising.

Skills

Customer service

Leadership

Communication

Teamwork

Education

High school diploma or equivalent

Job description

James Avery Artisan Jewelry at Preston Towne Crossing in Plano, TX is seeking a Store Supervisor to assist store management and supervise frontline associates. This role focuses on delivering exceptional guest service, directing staff, and supporting daily store operations on the sales floor.

The candidate should have high school diploma or equivalent with at least 1 year in retail or customer service and preferred supervisory experience.