Part-Time Retail Team Lead - Premium Customer Experience

Tecovas; Pittsburgh (Allegheny County); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Free boots

Employee discount

Incentives

Job summary

Tecovas in the United States seeks a skilled Part-Time Team Lead to elevate the store experience for first-time boot buyers and western enthusiasts. You will develop a small team and manage daily operations, product flow, and customer service.

This role emphasizes leadership, coaching, and premium branding, including in-store events, loss-prevention, and merchant standards. Weekend availability and 15-20 hours weekly are required.

Qualifications

• Retail management experience with leadership responsibilities.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and track record of delivering financial results.
• Proven ability to hire and develop talent.
• Experience coaching, counseling and conflict resolution.

Responsibilities

• Lead and support the Store Manager in recruiting, hiring, and retaining top talent.
• Foster communication and teamwork to balance operations, visuals and customer priorities.
• Administer performance appraisals, set goals and conduct regular check-ins with reports.
• Cultivate genuine customer connections and act as a brand ambassador reflecting company values.
• Deliver high-quality product services with attention to branding, debossing, boot shaping, and boot shines.

Skills

Leadership

Customer service

Retail management

Hiring & coaching

Education

High School Diploma

College Degree preferred

Job description

Tecovas in the United States seeks a skilled Part-Time Team Lead to elevate the store experience for first-time boot buyers and western enthusiasts. You will develop a small team and manage daily operations, product flow, and customer service.

This role emphasizes leadership, coaching, and premium branding, including in-store events, loss-prevention, and merchant standards. Weekend availability and 15-20 hours weekly are required.