Team Lead

Tecovas; College Station (TX); On-site; USD 2,066,400 - 3,030,720; Part time

Job summary

Tecovas in College Station, TX seeks a Part-Time Team Lead to drive a premium in-store experience while developing a high-performing team. Lead daily store operations, coach staff, and ensure brand standards across product flow, service, and visual presentation.

Ideal candidates have 2+ years of retail management, strong leadership and communication skills, and a track record of delivering results. This role supports the Store Manager and enhances customer interactions in a high-energy

Qualifications

• 2+ years Retail Management experience.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Coaching, counseling & conflict resolution experience.

Responsibilities

• Supports Store Manager in recruiting, hiring, and retaining top talent.
• Supports Store Manager in creating and maintaining a succession strategy.
• Fosters strong communication and teamwork to balance operational, visual and customer priorities.
• Administers performance appraisals, sets goals and conducts regular check-ins with direct reports.
• Delivers high-quality product services with attention to detail (branding, debossing, boot shaping, shines).
• Ensures omni-channel processes are applied to better service customers.

Skills

Retail Leadership

Customer Service

Merchandising

Communication

Hiring & Development

Education

High School Diploma

Job description

Tecovas is passionate about offering an incredible customer experience for first‑time boot buyers and western enthusiasts alike! We’re looking for a talented Part‑Time Team Lead that will contribute to a profitable and customer‑centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in‑store experience.

Responsibilities

LEADERSHIP & TEAM MANAGEMENT

• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Supports the Store Manager in creating and maintaining a succession strategy
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
• Administers performance appraisals, sets goals and conducts consistent touch‑bases with direct reports.

CUSTOMER EXPERIENCE

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
• Facilitates an energized pace, positive service environment and team development
• Delivers high‑quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
• Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

VISUAL AND BUSINESS OPERATIONS

• Facilitates the sharing of product knowledge
• Upholds stock‑to‑sales processes, presentation standards, and manages product placement
• Maintains an effective store structure, floor plan, and appropriate fixture usage
• Upholds and ensures compliance with shipments, transfers and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures

COMMUNICATION AND RELATIONSHIPS

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Qualifications

• 2+ years Retail Management experience
• Must be available to work 15‑20 hours per week
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Utmost character, honesty, and transparency

Requirements

• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older