Part-Time Retail Supervisor

Lakeshore Learning Materials; Pine Island (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in educational materials seeks a Store Manager to develop a high-performing team and deliver exceptional customer experiences. This role involves maximizing sales, training staff, and ensuring operational excellence in a vibrant retail environment. Candidates should possess strong management skills, a passion for customer service, and the ability to thrive in a fast-paced setting. Join a diverse team dedicated to creating unforgettable experiences for customers.

Benefits

Competitive pay

401(k) retirement plan

Employee discount

Quarterly bonus

Qualifications

• At least 1 year of retail management experience.
• Flexibility to work nights and weekends.

Responsibilities

• Support recruitment and development of the sales team.
• Exceed customer service expectations and train staff.
• Assist with inventory management and stock control.

Skills

Customer Service

Management

Communication

Organization

Teamwork

Tools

Retail POS Systems

Job description

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents, and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, and international offices supporting our supply chain division. We are continuously working to improve efficiency through data-driven decision-making and technology, investing in a diverse team of top talent who fuel each other's passions and curiosity, take risks, and see every day as an opportunity for growth.

Job Description

Opportunity knocks at the Lakeshore Learning Store. Are you ready?
You don’t need a background in education, but a desire to learn is essential! As a store manager, you will develop a first-class team, implement plans to maximize sales, and provide an unforgettable retail experience in a fast-paced environment. Success is rewarded.

Providing great customer service is core to our identity.
Our energetic and friendly approach to exceeding customer expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Customers expect unbeatable service and extensive product knowledge each visit.

Leadership by example is key for store managers.
This leadership fosters a successful retail team. No task is too small, and team successes are celebrated.

Responsibilities

Building Talent

• Support recruitment and development of the sales team
• Support training and onboarding of new sales associates
• Provide coaching and feedback to team members
• Enhance workplace engagement and motivation

Building Service Standards

• Exceed customer service expectations and train staff accordingly
• Gather and communicate customer feedback on products for school and home use
• Build lasting relationships with customers
• Train staff on new products and promotions
• Maintain store presentation, policies, cleanliness, and safety standards

Building Revenue and Operational Excellence

• Assist with inventory management and stock control
• Support cash handling and reconciliation
• Support opening/closing procedures as a keyholder
• Assist with employee scheduling and payroll
• Support sales initiatives, promotions, and outreach programs

Qualifications

• Essential Skills and Attributes
• Passion for excellent customer service
• Positive, proactive management and teamwork skills
• Strong communication and training abilities
• Excellent organizational and time management skills
• Ability to model and reinforce company standards
• Ability to recognize achievements and give feedback
• Capacity for multitasking and handling multiple demands

• Requirements
• At least 1 year of retail management experience
• Flexibility to work nights and weekends
• Knowledge of retail POS systems
• Preferred experience in customer outreach and loyalty initiatives

Additional Benefits

• Competitive pay
• 401(k) retirement plan
• Employee discount
• Quarterly bonus

Equal Employment Opportunity

We select team members based on skill, merit, and talent, regardless of race, color, creed, sexual orientation, gender, marital status, or other protected characteristics. We believe diversity strengthens us all.