Part-Time Retail Service Associate

Michaels Stores; Flemington (NJ); On-site; USD 22,000 - 26,000; Full time

Job summary

Michaels NWK-FLEMINGTON, NJ is seeking aStore Associate to deliver friendly customer service, help customers shop, and ensure a fast, friendly checkout. You will also support truck unloading, stocking, and merchandise recovery to keep the store well-merchandised and in stock.

Responsibilities include assisting customers, engaging in BOPIS/SFS processes, and cross-training in Custom Framing. Requires retail or customer service experience and ability to stand and move throughout the store.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.

Job description

Michaels NWK-FLEMINGTON, NJ is seeking aStore Associate to deliver friendly customer service, help customers shop, and ensure a fast, friendly checkout. You will also support truck unloading, stocking, and merchandise recovery to keep the store well-merchandised and in stock.

Responsibilities include assisting customers, engaging in BOPIS/SFS processes, and cross-training in Custom Framing. Requires retail or customer service experience and ability to stand and move throughout the store.