Part-Time Retail Sales Leader — Customer Care Focus

Norman's Gift Shops, Inc.; Valley Green (PA); Hybrid; USD 25,000 - 36,000; Part time

Benefits offered by this job

Flexible Schedule

30% employee discount on merchandise

Incentive contests

Job summary

Norman's Gift Shops, Inc. in Flourtown, PA is seeking a Part-Time Store Manager to lead daily operations and deliver a genuine customer experience. You will supervise staff, manage floor coverage, and assist in training, while ensuring store standards and sales goals are met.

The role emphasizes flexible scheduling, excellent customer service, and effective use of our POS system. Join a fast-growing, employee-owned retailer and enjoy a 30% merchandise discount plus incentive contests.

Qualifications

• High School diploma or GED, or higher.
• Prior retail experience with supervisory exposure.
• Ability to work a flexible schedule including evenings and weekends.
• Ability to stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach; lift up to 40 pounds.

Responsibilities

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Meet store specific Crown Rewards program enrollment goals on a consistent basis.
• Assist management in developing and training staff of new products and processes.
• Provide supervision and managerial support in the absence of the store manager and assistant store manager.
• Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
• Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
• Maintain and restock displays as directed by store management.
• Perform additional duties as assigned.

Skills

Retail supervisory experience

Customer service excellence

Leadership skills

Flexible schedule

Education

High School diploma or GED

Job description

Norman's Gift Shops, Inc. in Flourtown, PA is seeking a Part-Time Store Manager to lead daily operations and deliver a genuine customer experience. You will supervise staff, manage floor coverage, and assist in training, while ensuring store standards and sales goals are met.

The role emphasizes flexible scheduling, excellent customer service, and effective use of our POS system. Join a fast-growing, employee-owned retailer and enjoy a 30% merchandise discount plus incentive contests.