Part-Time Retail Sales Leader — Customer Care & Coaching

Norman's Gift Shops, Inc.; Willow Grove (PA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Flexible Schedule

30% off discount

Incentive contests

Job summary

Norman's Gift Shops, Inc. is seeking a Part Time Sales Leader at Willow Grove Park Mall in Willow Grove, PA. This role centers on delivering a caring, high‑quality customer experience and acting as a supervisory resource on the sales floor.

You'll train staff, support store management, and help achieve Crown Rewards enrollment goals while maintaining strong product knowledge and customer engagement.

Qualifications

• High School diploma, GED, or higher.
• Prior retail experience with supervisory exposure.
• Ability to work a flexible schedule including events, holidays, evenings, and weekends.
• Ability to stand/walk and lift up to 40 pounds.

Responsibilities

• Deliver a caring, memorable customer experience on the sales floor.
• Lead and train staff, especially in new products and processes.
• Provide supervision in the absence of store management.
• Achieve enrollment goals for Crown Rewards and drive sales.

Skills

Customer service

Supervisory experience

Retail sales

Team leadership

Education

High School diploma

Job description

Norman's Gift Shops, Inc. is seeking a Part Time Sales Leader at Willow Grove Park Mall in Willow Grove, PA. This role centers on delivering a caring, high‑quality customer experience and acting as a supervisory resource on the sales floor.

You'll train staff, support store management, and help achieve Crown Rewards enrollment goals while maintaining strong product knowledge and customer engagement.