Part Time Retail Sales Associate- Upper East Side

D.S. & DURGA; New York (NY); On-site; USD 29,000 - 32,000; Full time

Job summary

D.S. & Durga, a Brooklyn fragrance house, is seeking a highly energetic Sales Associate to join our growing retail team. You will be the face of the brand—delivering an elevated in-store experience and guiding clients toward the perfect selection with your product knowledge.

You should have 2+ years in retail or hospitality, proven selling and customer service skills, and experience with retail POS and CRM software. A flexible schedule including holidays, evenings, and weekends is required.

Qualifications

• 2+ years experience in retail or hospitality, preferably with a luxury product.
• Proven selling and customer service skills.
• Excellent written and verbal communication skills.
• Experience working with retail POS and CRM software preferred.
• Knowledge of retail store processes and procedures.
• Ability and desire to work a flexible retail schedule including holidays, evenings, and weekends.

Responsibilities

• Drive sales through in-store efforts and outreach including clienteling and networking activities.
• Work with the team to meet and exceed sales goals.
• Provide exceptional customer service experience by assisting customers and satisfying/exceeding their needs.
• Demonstrate an excellent product and brand knowledge.
• Follow the established steps of selling and providing unique brand and product experience.
• Responsible for opening and closing the store, inventory control and LP standards.
• Assist customers and troubleshoot customer service issues when necessary.
• General daily upkeep of the store and special projects as needed.

Skills

Retail experience

Customer service

Sales skills

POS systems

CRM software

Flexible schedule

Tools

POS software

CRM software

Job description

company

“A perfume is a world you can return to over and over again–a keyhole into far off places–material and imaginary.”

D.S. & Durga is a Brooklyn fragrance house on a quest to create thrilling perfumes inspired by music, myth, and the mundane. Founded in 2009 by David (D.S.) and Kavi (Durga) Moltz, the brand is known for its uniquely distinguished perfumes, candles, and aromatic products. All fragrances and design worlds are original compositions, rooted in specificity, surrealism, and clarity.

With distribution across 600 doors globally and five freestanding stores in NYC and LA, the brand is entering a new phase of growth following Manzanita Capital’s majority investment in 2024.

role overview

We are looking for a highly energetic, customer-focused Sales Associate to join our growing retail team. In this role, you will be the face of the brand — building genuine connections with customers, delivering an elevated in-store experience, and leveraging your product expertise to guide clients toward the perfect selection. The ideal candidate brings proven retail selling and operational experience, a warm and driven presence on the floor, and a true appreciation for fragrance and the art of personalized service.

key responsibilities

• Drive sales through in-store efforts and outreach including clienteling and networking activities.
• Work with the team to meet and exceed sales goals.
• Provide exceptional customer service experience by assisting customers and satisfying/exceeding their needs.
• Demonstrate an excellent product and brand knowledge.
• Follow the established steps of selling and providing unique brand and product experience.
• Responsible for opening and closing the store, inventory control and LP standards.
• Assist customers and troubleshoot customer service issues when necessary.
• General daily upkeep of the store and special projects as needed.

professional qualifications

• 2+ years experience working in retail or hospitably, preferably with a luxury product.
• Proven selling and customer service skills.
• Excellent written and verbal communication skills.
• Experience working with retail POS and CRM software preferred.
• Knowledge of retail store processes and procedures.
• Ability and desire to work a flexible retail schedule including holidays, evenings, and weekends.

additional information

Salary Band: $21-$23 per hour depending on experience and skills.