Part-time Retail Sales Associate — Customer-Focused

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Bethesda (MD); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive salary

Day-one benefits

Healthcare

401(k) & pension

Paid time off

Tuition reimbursement

Tax-free shopping

Job summary

Navy Exchange Service Command (NEXCOM) in Bethesda, Maryland, is seeking a part-time Sales Associate to represent our brand and assist customers with products and services. You will learn our offerings and articulate our purpose in a professional, educational manner to deliver outstanding service.

The role emphasizes proactive customer engagement, upselling, maintaining store appearance, handling cash, and participating in inventory and paperwork.

Qualifications

• Retail experience preferred but not required.
• Basic knowledge of products merchandise.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules, operating and maintenance instructions and procedure manuals.
• Physically able to lift 25–50 lbs and stand for long periods.
• Available to work mornings, evenings, weekends and holidays.

Responsibilities

• Proactively engage and connect with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise and informing about promotions.
• Provide premier customer service.
• Maintain store appearance and inventory accuracy.
• Cross-sell and upsell products.
• Process sales using the Point-of-Sales system.
• Handle cash, discounts, gift cards and refunds.
• Complete paperwork and reconciliation.

Skills

Customer service

Interpersonal skills

Communication skills

Reading/Writing

Multi-tasking

Mathematical basics

Teamwork

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command (NEXCOM) in Bethesda, Maryland, is seeking a part-time Sales Associate to represent our brand and assist customers with products and services. You will learn our offerings and articulate our purpose in a professional, educational manner to deliver outstanding service.

The role emphasizes proactive customer engagement, upselling, maintaining store appearance, handling cash, and participating in inventory and paperwork.