Part-time Retail Sales Associate — Customer-Focused

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Bethesda (MD)

On-site

USD 21,000 - 28,000

Part time

27 hours ago
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Benefits offered by this job

Competitive salary
Day-one benefits
Healthcare
401(k) & pension
Paid time off
Tuition reimbursement
Tax-free shopping

Job summary

Navy Exchange Service Command (NEXCOM) in Bethesda, Maryland, is seeking a part-time Sales Associate to represent our brand and assist customers with products and services. You will learn our offerings and articulate our purpose in a professional, educational manner to deliver outstanding service.

The role emphasizes proactive customer engagement, upselling, maintaining store appearance, handling cash, and participating in inventory and paperwork.

Qualifications

  • Retail experience preferred but not required.
  • Basic knowledge of products merchandise.
  • Strong interpersonal and communication skills.
  • Ability to read, write and interpret safety rules, operating and maintenance instructions and procedure manuals.
  • Physically able to lift 25–50 lbs and stand for long periods.
  • Available to work mornings, evenings, weekends and holidays.

Responsibilities

  • Proactively engage and connect with customers.
  • Asking questions and listening to customer needs.
  • Directing customers to merchandise and informing about promotions.
  • Provide premier customer service.
  • Maintain store appearance and inventory accuracy.
  • Cross-sell and upsell products.
  • Process sales using the Point-of-Sales system.
  • Handle cash, discounts, gift cards and refunds.
  • Complete paperwork and reconciliation.

Skills

Customer service
Interpersonal skills
Communication skills
Reading/Writing
Multi-tasking
Mathematical basics
Teamwork

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command (NEXCOM) in Bethesda, Maryland, is seeking a part-time Sales Associate to represent our brand and assist customers with products and services. You will learn our offerings and articulate our purpose in a professional, educational manner to deliver outstanding service.

The role emphasizes proactive customer engagement, upselling, maintaining store appearance, handling cash, and participating in inventory and paperwork.

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