Part-Time Retail Lead — Elevate Service & Style

J.Crew Factory; Westlake (OH); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

60% discount on branded products

401(k) with matching

Medical and Prescription coverage

PTO & paid holidays

Employee discounts on Madewell, J.Crew

Job summary

J.Crew Factory in Westlake, OH is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections, coaching the sales team, and supporting brand initiatives.

You will partner with Store Director to manage operations, visual merchandising, HR, and service. The role requires flexibility, strong problem solving, and a passion for fashion trends. This position is part-time with eligibility for benefits where offered.

Qualifications

• 1–2 years of retail management experience.
• Strong customer service focus and brand commitment.
• Able to lead teams and work across store operations.

Responsibilities

• Support Store Director and Assistant Manager to drive profitability and brand loyalty.
• Oversee designated division (merchandising, operations, HR, service) and ensure goals are met.
• Lead coaching and training for sales associates to improve performance.
• Coordinate with leadership to implement community events and strengthen customer connections.
• Adapt to different roles on the sales floor as needed.

Skills

Retail management experience

Customer service

Team leadership

Job description

J.Crew Factory in Westlake, OH is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections, coaching the sales team, and supporting brand initiatives.

You will partner with Store Director to manage operations, visual merchandising, HR, and service. The role requires flexibility, strong problem solving, and a passion for fashion trends. This position is part-time with eligibility for benefits where offered.