Part-Time Retail Lead & Customer Experience Specialist

US POLO ASSN; Paramus (NJ); On-site; USD 21,000 - 26,000; Part time

Job summary

US POLO ASSN in Paramus, NJ invites applications for a part-time Keyholder on-site role. You will assist customers on the sales floor, open and close the store, and ensure policies and security procedures are followed.

You will support visual standards, handle basic cash transactions, and help resolve customer questions, escalating issues to store leadership when needed. The ideal candidate has strong customer service and retail experience, good communication, and a flexible schedule including

Qualifications

• Strong customer-facing skills and experience in customer service.
• Retail sales experience with a focus on achieving sales goals.
• Clear, professional communication with customers and team.
• Willingness to learn brand and merchandise details.
• Experience with cash handling and basic POS operations.
• Ability to stand long periods and work flexible schedule.
• High school diploma preferred.

Responsibilities

• Open and close store and secure premises.
• Support on-floor sales and greet customers.
• Provide product recommendations and deliver a positive customer experience.
• Maintain visual standards and restock merchandise.
• Assist in loss prevention efforts.
• Escalate concerns to store leadership when needed.

Skills

Customer service

Retail sales

Communication skills

Product knowledge

Team support

Cash handling

Flexibility

Education

High school diploma

Tools

POS system

Job description

US POLO ASSN in Paramus, NJ invites applications for a part-time Keyholder on-site role. You will assist customers on the sales floor, open and close the store, and ensure policies and security procedures are followed.

You will support visual standards, handle basic cash transactions, and help resolve customer questions, escalating issues to store leadership when needed. The ideal candidate has strong customer service and retail experience, good communication, and a flexible schedule including