Part-Time Retail Lead & Customer Experience Expert

Oakley; Minneapolis (MN); On-site; USD 22,000 - 32,000; Part time

Job summary

Oakley, part of EssilorLuxottica, is seeking a part-time specialized advisor at Mall of America in Minneapolis to support the management team and drive exceptional customer experiences on the sales floor.

The role focuses on motivating staff, upholding brand standards, processing inventory, and performing store-opening/closing tasks when needed, with a strong emphasis on delivering top results and a seamless shopper journey.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to stand most of the time or move around on the sales floor or warehouse, and lift up to 40 lbs. Bilingual ability is a plus.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge and product updates.
• Establishes strong connections with customers to maintain positive interactions.
• Upholds and executes customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and floor/warehouse cleanliness.
• Organizes the warehouse with labeling, placement, and cleanliness.
• Leads store opening and closing procedures when management is not present.

Skills

Retail sales

Customer service

Cash handling

Bilingual

Tools

Cash registers

Job description

Oakley, part of EssilorLuxottica, is seeking a part-time specialized advisor at Mall of America in Minneapolis to support the management team and drive exceptional customer experiences on the sales floor.

The role focuses on motivating staff, upholding brand standards, processing inventory, and performing store-opening/closing tasks when needed, with a strong emphasis on delivering top results and a seamless shopper journey.