Part-Time Retail Customer Specialist

Family Dollar; Salem (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Salem, MA is seeking a part-time Customer Service Associate to assist customers, handle transactions, and maintain store operations. The role requires strong customer service, communication, and reliability in a retail setting.

The position emphasizes safety, team collaboration, and a friendly shopping experience, with duties including stocking, unloading merchandise, and ensuring a clean, welcoming store environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Salem, MA is seeking a part-time Customer Service Associate to assist customers, handle transactions, and maintain store operations. The role requires strong customer service, communication, and reliability in a retail setting.

The position emphasizes safety, team collaboration, and a friendly shopping experience, with duties including stocking, unloading merchandise, and ensuring a clean, welcoming store environment.