Part-Time Retail Customer Service Associate I

Family Dollar Stores Of Virginia LLC; Duffield (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Virginia LLC is seeking a part-time retail associate at our Duffield, VA location to assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

You will unload shipments, replenish stock, and ensure excellent service while adhering to company policies. This role emphasizes teamwork, safety, and customer-focused interactions daily.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail/customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Problem-solving

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Virginia LLC is seeking a part-time retail associate at our Duffield, VA location to assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

You will unload shipments, replenish stock, and ensure excellent service while adhering to company policies. This role emphasizes teamwork, safety, and customer-focused interactions daily.