Part-Time Retail Customer Experience Specialist

Family Dollar Stores Of Pennsylvania LLC; Wernersville (Berks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC in Wernersville, PA is seeking a Customer Service Associate to support a positive shopping experience. You will assist customers, handle transactions at the register, and stock merchandise while maintaining store cleanliness and safety.

The role emphasizes reliable customer service, teamwork, and flexibility to perform additional duties as needed. Part-time hours and on-site work are typical for this position.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a clean, safe, and respectful store environment.
• Perform other duties as assigned by the supervisor.

Skills

Customer service

Communication

Organization

Problem solving

Instruction following

Physical strength

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC in Wernersville, PA is seeking a Customer Service Associate to support a positive shopping experience. You will assist customers, handle transactions at the register, and stock merchandise while maintaining store cleanliness and safety.

The role emphasizes reliable customer service, teamwork, and flexibility to perform additional duties as needed. Part-time hours and on-site work are typical for this position.