Part-Time Retail Customer Experience Specialist

Dollar Tree Stores INC; Odenton (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Odenton, MD is seeking a Customer Service Associate to deliver a friendly shopping experience at the store level. You will assist customers with questions, manage transactions, and help maintain a clean, organized sales floor.

The role requires the ability to lift 30–50 lbs, follow written and verbal instructions, and communicate effectively with customers and team members. Previous retail or service experience is preferred and part-time hours apply.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, and physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working a cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Retail experience

Cash handling

Communication

Problem-solving

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Odenton, MD is seeking a Customer Service Associate to deliver a friendly shopping experience at the store level. You will assist customers with questions, manage transactions, and help maintain a clean, organized sales floor.

The role requires the ability to lift 30–50 lbs, follow written and verbal instructions, and communicate effectively with customers and team members. Previous retail or service experience is preferred and part-time hours apply.