Part-Time Retail Customer Experience Associate I

Dollar Tree Stores INC; Upper Marlboro (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Dollar Tree Stores INC in Upper Marlboro, MD is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle sales at the register, and help keep the store stocked and clean.

This part-time role requires strong customer service, reliable communication, and physical ability to lift up to 50 lbs. You will contribute to a safe, friendly environment and support daily store operations through teamwork and positive interactions.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Organizational skills

Communication

Problem solving

Education

High School Diploma

Job description

Dollar Tree Stores INC in Upper Marlboro, MD is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle sales at the register, and help keep the store stocked and clean.

This part-time role requires strong customer service, reliable communication, and physical ability to lift up to 50 lbs. You will contribute to a safe, friendly environment and support daily store operations through teamwork and positive interactions.