Part-Time Retail Customer Experience Associate I

Family Dollar Stores Of North Carolina LLC; Rockwell City (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC is seeking a front-line store associate to assist customers, handle transactions, and maintain a safe, clean, and well-stocked location. You will operate the register, manage inventory, unload deliveries, and help create a welcoming environment for shoppers.

The role emphasizes excellent customer service, reliability, and ability to follow store procedures. Part-time opportunities exist, with emphasis on team collaboration and adherence to company

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*.

Skills

Customer service

Cash handling

Communication

Inventory replenishment

Lifting up to 50 lbs

Following instructions

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC is seeking a front-line store associate to assist customers, handle transactions, and maintain a safe, clean, and well-stocked location. You will operate the register, manage inventory, unload deliveries, and help create a welcoming environment for shoppers.

The role emphasizes excellent customer service, reliability, and ability to follow store procedures. Part-time opportunities exist, with emphasis on team collaboration and adherence to company