Part-Time Retail Customer Experience Associate I

Family Dollar; Littlestown (Adams County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Littlestown, PA is seeking a Customer Service Associate to help customers and keep the store running smoothly.

You’ll assist with questions, handle transactions, stock shelves, unload shipments, and maintain a clean, safe shopping environment. This role emphasizes teamwork, reliability, and excellent service.

Part-time positions available with opportunities to grow within a welcoming, inclusive retailer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Littlestown, PA is seeking a Customer Service Associate to help customers and keep the store running smoothly.

You’ll assist with questions, handle transactions, stock shelves, unload shipments, and maintain a clean, safe shopping environment. This role emphasizes teamwork, reliability, and excellent service.

Part-time positions available with opportunities to grow within a welcoming, inclusive retailer.