Part-Time Customer Experience Associate

Family Dollar; East Donegal Township (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Pennsylvania seeks a Customer Service Associate to help customers, manage transactions, and keep the store clean and stocked. The role emphasizes friendly service, safety, and accurate cash handling in a part-time capacity.

Responsibilities include assisting customers, unloading and stocking merchandise, maintaining appearance, and supporting leadership with daily operations. Prior retail customer service is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

High school diploma

Customer service experience

Follow instructions

Lifting 30-50 lbs

Excellent customer service

Organizational and communication

Problem-solving and decision-making

Education

High school diploma or equivalent

Job description

Family Dollar in Pennsylvania seeks a Customer Service Associate to help customers, manage transactions, and keep the store clean and stocked. The role emphasizes friendly service, safety, and accurate cash handling in a part-time capacity.

Responsibilities include assisting customers, unloading and stocking merchandise, maintaining appearance, and supporting leadership with daily operations. Prior retail customer service is preferred.