Part-Time Retail Customer Experience Associate

dollartree; Maywood (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate in Maywood, IL to assist customers, handle transactions, and maintain a clean, safe store environment. You will help unload stock, restock shelves, and ensure smooth store operations with a friendly, professional attitude.

The role emphasizes strong customer service, reliability, and the ability to follow instructions. Part-time hours, physical demands, and team collaboration are included in daily duties.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating a cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment according to productivity standards.
• Foster a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash disposal.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Following instructions

Physical stamina

Retail experience

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate in Maywood, IL to assist customers, handle transactions, and maintain a clean, safe store environment. You will help unload stock, restock shelves, and ensure smooth store operations with a friendly, professional attitude.

The role emphasizes strong customer service, reliability, and the ability to follow instructions. Part-time hours, physical demands, and team collaboration are included in daily duties.