Part-Time Retail Customer Experience Associate

Dollar Tree; Gretna (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Gretna, VA is hiring a Customer Service Associate to assist customers, handle transactions, and maintain a clean, well-stocked store. You will unload trucks, replenish shelves, and uphold a safe, friendly shopping environment for customers and team members.

The role emphasizes excellent customer service, strong communication, and the ability to lift items up to 50 lbs. Part-time opportunities may be available, with competitive benefits for eligible staff.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Following instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Gretna, VA is hiring a Customer Service Associate to assist customers, handle transactions, and maintain a clean, well-stocked store. You will unload trucks, replenish shelves, and uphold a safe, friendly shopping environment for customers and team members.

The role emphasizes excellent customer service, strong communication, and the ability to lift items up to 50 lbs. Part-time opportunities may be available, with competitive benefits for eligible staff.