Part-Time Retail Customer Experience Associate

Family Dollar; Franklin (Venango County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Franklin, PA is seeking a part-time Customer Service Associate to help deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, maintain store cleanliness, and support safety and asset protection.

This role emphasizes strong customer service, teamwork, and reliability in a fast-paced retail environment. The job requires the ability to lift 30-50 lbs, stand for long periods, and follow procedures.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Decision making

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Franklin, PA is seeking a part-time Customer Service Associate to help deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, maintain store cleanliness, and support safety and asset protection.

This role emphasizes strong customer service, teamwork, and reliability in a fast-paced retail environment. The job requires the ability to lift 30-50 lbs, stand for long periods, and follow procedures.