Part-Time Retail Customer Care Specialist

Dollar Tree Stores INC; Mount Prospect (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our Mount Prospect, IL store to deliver a great shopping experience. You will assist customers, process sales at the register, and help keep the store clean and well-stocked.

You’ll contribute to a friendly, safe environment with professional interactions, manage merchandise receipts, and support leadership with daily operations. High school diploma preferred; prior retail or service experience is a plus; ability to lift

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Teamwork

Education

High School Diploma

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our Mount Prospect, IL store to deliver a great shopping experience. You will assist customers, process sales at the register, and help keep the store clean and well-stocked.

You’ll contribute to a friendly, safe environment with professional interactions, manage merchandise receipts, and support leadership with daily operations. High school diploma preferred; prior retail or service experience is a plus; ability to lift