Retail Customer Service Associate (Part Time)

Dollar Tree Stores INC; Richton Park (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Richton Park, IL to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help maintain store cleanliness and stock.

The role requires a high school diploma and retail or service industry experience. It involves lifting, standing, and frequent movement, with a focus on customer service and safe, friendly interactions with shoppers and colleagues.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness of the store, bathrooms, floors, and trash areas.
• Other duties as assigned.

Skills

Customer service

Retail experience

Instruction following

Lifting 30-50 lbs

Communication

Organizational skills

Problem solving

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Richton Park, IL to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help maintain store cleanliness and stock.

The role requires a high school diploma and retail or service industry experience. It involves lifting, standing, and frequent movement, with a focus on customer service and safe, friendly interactions with shoppers and colleagues.