Part-Time Retail Customer Care Specialist

Dollar Tree Stores INC; Blue Island (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Blue Island, IL is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

As a part-time team member, you will assist customers, handle transactions, stock, unload trucks, and maintain a clean, safe store environment while providing friendly, professional service. This role emphasizes strong communication and dependability. We offer training, benefits, and opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.

Skills

Customer service experience

Excellent communication

Strong organization

Problem solving

Lifting 30–50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Blue Island, IL is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

As a part-time team member, you will assist customers, handle transactions, stock, unload trucks, and maintain a clean, safe store environment while providing friendly, professional service. This role emphasizes strong communication and dependability. We offer training, benefits, and opportunities for growth.