Retail Customer Care Specialist - Part-Time

Dollar Tree Stores INC; Muscle Shoals (AL); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions at the cash register, stock and unload merchandise, and maintain a clean, safe store environment.

The role emphasizes customer service, teamwork, and the ability to lift up to 50 lbs. A high school diploma or equivalent and prior retail experience are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions at the cash register, stock and unload merchandise, and maintain a clean, safe store environment.

The role emphasizes customer service, teamwork, and the ability to lift up to 50 lbs. A high school diploma or equivalent and prior retail experience are preferred.