Part Time Retail Associate - Heaven Hill Bourbon Experience

Heaven Hill Brands; Bardstown (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Heaven Hill Bourbon Experience in Bardstown, KY is seeking a Retail Associate to manage daily retail operations, including cashiering, inventory, and guest services. You will handle POS activity, answer questions, and educate visitors about our spirits.

The role requires excellent customer service, weekend availability, and the ability to work independently while maintaining store presentation and data accuracy in the POS system.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of retail or customer service experience.
• Must be 21 years of age or older.
• Ability to communicate professionally with customers and team.
• Strong interpersonal and communication skills.
• Basic computer and data-entry skills.
• Available to work weekends.
• Able to stand for long periods and lift up to 45 pounds.

Responsibilities

• Handle daily Point of Sale (POS) activity.
• Work with Retail Lead to ensure data integrity in the Counterpoint POS system.
• Perform cashier and greeter duties for guests.
• Interact with guests and provide knowledge about products and samples.
• Educate guests about the brand stores, histories and processes.
• Maintain a friendly, courteous and professional demeanor.
• Handle merchandise and bottle sale transactions.
• Restock inventory and maintain a clean retail environment.
• Support visitor check-in for tours.
• Perform additional duties as required.

Skills

Customer service

Cashier duties

POS systems

Interpersonal skills

Education

High School Diploma or GED

Tools

Counterpoint POS

Job description

This is an onsite position at the Heaven Hill Bourbon Experience located in Bardstown, KY.

What The Role Is

The Retail Associate will be responsible for daily retail operations at Heaven Hill Bourbon Experience. This position will handle cashier and inventory duties, including all point-of-sale activity. The Associate is responsible for providing exceptional customer service and answering all questions and inquiries about our product.

How You Will Spend Your Time?

• Responsible for daily Point of Sale (POS) activity
• Establish strong working relationship with Retail Lead and work together to ensure data integrity in the POS system Counterpoint
• Perform the roles of cashier and greeter to guests
• Interact with guests, provide knowledge of the spirits and samples as requested
• Educate guests about the brand stores, histories and processes
• Maintain a friendly, courteous and professional demeanor at all times
• Handle merchandise and bottle sale transactions.
• Restock inventory and maintain a clean retail environment.
• Support visitor check-in for tours
• All other duties as required

Who You Are

• High School Diploma or GED equivalent required
• Minimum 1 year of retail or customer service experience
• Must be 21 years of age or older
• Ability to represent the company and communicate professionally and effectively with people internally and externally
• Excellent interpersonal and communication skills
• Knowledge of principles and processes for providing customer service
• Knowledge of administrative and clerical procedures
• Basic knowledge of phone, voice mail, and electronic mail systems
• Basic knowledge and use of computers to enter data or process information
• Available to work weekends (Friday, Saturday, Sunday)
• Available to work 8-10 hour shifts independently

Valued But Not Required Skills And Experience

• Previous experience in the distilled spirits industry and/or knowledgeable on spirits industry
• Previous work experience in a retail gift shop

Physical Requirements

• stand; walk; use hands and fingers to handle or feel objects, use of computer; and reach with hands and arms.
• Lift and/or move up to 45 pounds.

Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status, or any other legally prot ected characteristic.