Part-Time Retail Associate — Flexible Hours & Growth

Lovesac Company; Costa Mesa (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Competitive hourly wage

Health plan discount

401K matching contribution

Paid time off & Holiday Pay

Employee discounts

Job summary

Lovesac in Costa Mesa, CA is seeking a part-time Sales Associate to create a welcoming in-store experience and help customers design products to fit their space. You’ll engage customers, demonstrate product knowledge, and guide the purchase from interest to sale.

Join a fast-growing, values-driven culture with flexible hours, a focus on sustainability, and opportunities to earn through bonuses and commissions.

Qualifications

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support including demonstrating products and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Support Lovesac's omni- channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts.

Responsibilities

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening/closing, inventory, exchanges, marketing, promotions and ensure they are followed to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Skills

Retail experience

Customer service

CRM systems

Tech for sales

Flexible hours

Communication

Education

High School diploma

Tools

CRM systems

Job description

Lovesac in Costa Mesa, CA is seeking a part-time Sales Associate to create a welcoming in-store experience and help customers design products to fit their space. You’ll engage customers, demonstrate product knowledge, and guide the purchase from interest to sale.

Join a fast-growing, values-driven culture with flexible hours, a focus on sustainability, and opportunities to earn through bonuses and commissions.