Part-Time Resort Club Host: Membership & Events

Riverside Casino & Golf Resort; Iowa; On-site; USD 19,000 - 27,000; Part time

Job summary

Riverside Casino & Golf Resort is seeking a part-time Resort Club Host in Iowa to greet guests, enroll members in the Resort Club, and manage accounts in KCMS. You will promote events, explain promotions, and maintain data integrity with a focus on guest satisfaction.

The role requires excellent interpersonal and communication skills, basic computer skills, and at least one year of customer service experience. IRGC Class C license is required upon hire.

Qualifications

• High School Diploma or GED required.
• Basic computer skills required.
• Excellent interpersonal and communication skills required.
• Must demonstrate customer service experience and obtain IRGC Class C license.

Responsibilities

• Greet guests at the club desk and enroll them in Resort Club membership.
• Create customer club accounts in KCMS and maintain data integrity.
• Develop relationships to ensure guest satisfaction and explain promotions.
• Promote facilities and events to guests and explain rules.

Skills

Interpersonal skills

Communication skills

Computer skills

Customer service

IRGC Class C license

Education

High School Diploma or GED

Job description

Riverside Casino & Golf Resort is seeking a part-time Resort Club Host in Iowa to greet guests, enroll members in the Resort Club, and manage accounts in KCMS. You will promote events, explain promotions, and maintain data integrity with a focus on guest satisfaction.

The role requires excellent interpersonal and communication skills, basic computer skills, and at least one year of customer service experience. IRGC Class C license is required upon hire.