Part-Time Resident Experience & Leasing Specialist

GMH Associates; West Lafayette (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

GMH Communities in West Lafayette, IN is seeking a part-time Community/Leasing Assistant to engage with residents and prospective renters, manage leases, and support leasing events.

The role focuses on delivering outstanding customer service, handling inquiries via phone, email, and social media, and coordinating daily property operations with the Leasing Manager. This position emphasizes compliance with Fair Housing laws and resident relations.

Qualifications

• Outgoing, kind and generous personality, & an enthusiasm for service.
• Active knowledge of online Social Media and social presence avenues
• Strong organizational and administrative abilities as well as, excellent communication and people skills
• A passion to serve residents, parents, vendors, and colleagues

Responsibilities

• Maintain positive resident relations through outstanding service
• Participate in the daily operations of the property
• Process leases and accompanying paperwork
• Displaying high levels of service through email responses, social media outreach and phone communications
• Assist with leasing events and activities
• Participate in resident retention events and activities
• Actively participate in the GMHgo initiative
• Participate in after-hours on-call rotation

Skills

People skills

Social media savvy

Organizational skills

Customer service oriented

Tools

Office applications

Job description

GMH Communities in West Lafayette, IN is seeking a part-time Community/Leasing Assistant to engage with residents and prospective renters, manage leases, and support leasing events.

The role focuses on delivering outstanding customer service, handling inquiries via phone, email, and social media, and coordinating daily property operations with the Leasing Manager. This position emphasizes compliance with Fair Housing laws and resident relations.