Community Assistant

GMH Associates; West Lafayette (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

GMH Communities in West Lafayette, IN is seeking a part-time Community/Leasing Assistant to engage with residents and prospective renters, manage leases, and support leasing events.

The role focuses on delivering outstanding customer service, handling inquiries via phone, email, and social media, and coordinating daily property operations with the Leasing Manager. This position emphasizes compliance with Fair Housing laws and resident relations.

Qualifications

• Outgoing, kind and generous personality, & an enthusiasm for service.
• Active knowledge of online Social Media and social presence avenues
• Strong organizational and administrative abilities as well as, excellent communication and people skills
• A passion to serve residents, parents, vendors, and colleagues

Responsibilities

• Maintain positive resident relations through outstanding service
• Participate in the daily operations of the property
• Process leases and accompanying paperwork
• Displaying high levels of service through email responses, social media outreach and phone communications
• Assist with leasing events and activities
• Participate in resident retention events and activities
• Actively participate in the GMHgo initiative
• Participate in after-hours on-call rotation

Skills

People skills

Social media savvy

Organizational skills

Customer service oriented

Tools

Office applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Assistant

Regular Part-Time West Lafayette, IN, US

GMH Communities,Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.

Responsibilities:

• Maintain positive resident relations through outstanding service
• Participate in the daily operations of the property
• Process leases and accompanying paperwork
• Displaying high levels of service through email responses, social media outreach and phone communications
• Assist with leasing events and activities
• Participate in resident retention events and activities
• Actively participate in the GMHgo initiative
• Participate in after-hours on-call rotation
• Thorough knowledge of office applications and company policies

Characteristics and Qualifications:

• Outgoing, kind and generous personality, & an enthusiasm for service
• Active knowledge of online Social Media and social presence avenues
• Strong organizational and administrative abilities as well as, excellent communication and people skills
• A passion to serve residents, parents, vendors, and colleagues

Visit our new website https://www.gmhcommunities.com/

GMH Communities is an Equal Opportunity Employer