Part-Time Remote Technical Editor & Document Specialist

Serco; Denver (CO); Remote; USD 34,000 - 55,000; Part time

Job summary

Serco Inc. in the United States is seeking a part-time on-call Technical Editor & Document Support Specialist to provide flexible editing, formatting, and document production support for client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure documents are clear, consistent, and aligned with contractual requirements and standards.

Qualifications

• Authorization to work in the United States.
• Ability to obtain and/or maintain a public trust.
• Bachelor's degree in English, Communications, Technical Writing, Business Administration, Public Administration, or a related field, plus at least two years of relevant experience. At least six years of relevant experience may substitute for a degree.
• Demonstrated experience reviewing and editing client-facing deliverables.
• Proficiency in Microsoft Word, including Track Changes, comments, styles, templates, automatic numbering, tables of contents, cross-references, and section formatting. Working knowledge of PowerPoint and Teams.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Strong written and verbal communication skills.
• Experience supporting federal government contracts.
• Knowledge of document control and quality management practices.
• Experience reviewing SOPs, policies, procedures, and operational documents.
• Experience using SharePoint, Confluence, Box, or similar content management systems to maintain document libraries, track versions, and support review and approval workflows.
• Experience using approved artificial intelligence (AI) tools to support editing and document review, with independent verification of outputs and adherence to data-handling requirements.

Responsibilities

• Perform technical, substantive, and editorial reviews of client documents, including SOPs, plans, reports, white papers, meeting minutes, briefing materials, training and operational documentation, and process guides.
• Ensure documents comply with approved templates, formatting standards, and style requirements.
• Improve clarity, consistency, grammar, readability, and document flow while preserving the intended meaning; coordinate technical questions with authors and SMEs.
• Maintain a consistent tone and terminology across documents; remove redundant content and flag conflicting information for resolution.
• Check acronyms, references, hyperlinks, tables, figures, and numbering for accuracy and consistency.
• Support document authors from initial drafting through final submission.
• Assist with document assembly and formatting; coordinate reviews using tracked changes and comments; resolve feedback with authors.
• Review documents against contractual requirements, quality standards, and approval checklists; flag gaps for resolution by owners.
• Review and update SOPs, process maps, workflows, and guidance documents.
• Work with authors and SMEs to keep documentation current, accurate, and aligned with procedures.
• Support periodic document reviews and ongoing process improvement.
• Identify opportunities to simplify procedures and improve usability.
• Maintain document repositories and version control records.
• Support document tracking, approval workflows, and submission readiness reviews.
• Check that required approvals, signatures, references, and revision histories are complete.
• Assemble and prepare final client submission packages.
• Support special projects, audits, operational assessments, quality improvement initiatives; provide surge support during high-volume periods.
• Participate in document review meetings and working sessions as needed.

Skills

Technical editing

Document review

Microsoft Word

PowerPoint

Teams

Attention to detail

Communication

Education

Bachelor's degree in English/Communications/Technical Writing/related field

Tools

MS Word (Track Changes, comments, styles)

PowerPoint

SharePoint/Confluence/Box

Teams

Job description

Serco Inc. in the United States is seeking a part-time on-call Technical Editor & Document Support Specialist to provide flexible editing, formatting, and document production support for client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure documents are clear, consistent, and aligned with contractual requirements and standards.