Part-time Receptionist

Alliance Care Rehabilitation; Irvington (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in healthcare is seeking a compassionate and professional Part-time Receptionist. This role involves providing excellent customer service, answering calls, greeting visitors, and ensuring a welcoming environment for residents and their families. The ideal candidate will have strong communication skills and the ability to multitask effectively. Join a dedicated team that values integrity and compassion, and make a meaningful impact in the lives of those you serve. This position offers a flexible schedule, allowing you to contribute positively while balancing other commitments.

Qualifications

• At least 1 year of prior receptionist or customer service experience.
• Strong communication skills with a professional and courteous demeanor.

Responsibilities

• Answer and direct incoming telephone calls to appropriate personnel.
• Greet visitors and direct them to the correct office or resident room.
• Ensure that visitors adhere to facility rules and maintain safety protocols.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Job description

Job Title: Part-time Receptionist
Location: Alliance Care Rehabilitation and Nursing Center – Irvington, New Jersey
Shift: 4:30 PM – 8:00 PM, Monday – Friday
Pay Rate: $15.49 per hour

Job Description:

Alliance Care Rehabilitation and Nursing Center is seeking a professional and empathetic Part-time Receptionist to join our team. The ideal candidate will provide excellent customer service while maintaining professionalism in all interactions.

Key Responsibilities:

• Answer and direct incoming telephone calls to appropriate personnel or departments.

• Deliver messages or transfer calls to voicemail when the intended recipient is unavailable.

• Provide accurate information about the organization, including address, directions, and general inquiries.

• Operate the paging or telephone system as needed.

• For residents without phones, redirect calls to the nursing unit for communication facilitation.

• Respond to internal requests and locate personnel through the paging system.

• Greet visitors and direct them to the correct office or resident room.

• Offer assistance and directions to visitors, guests, residents, and sales representatives.

• Ensure that visitors adhere to facility rules and maintain safety protocols.

• Monitor the front door for elopement-risk residents and manage visitor access/sign-in processes.

• Maintain current resident files and a list of key personnel for reference.

• Adhere to HIPAA requirements and maintain confidentiality.

• Maintain positive relationships with residents, families, and staff members.

Qualifications:

• At least 1 year of prior receptionist or customer service experience.

• Strong communication skills with a professional and courteous demeanor.

• Ability to work well as part of a team and collaborate effectively.

• Empathy and compassion when dealing with residents and families.

• Strong attention to detail and ability to multitask.

• Reliable and conscientious with a positive outlook.

How to Apply:
Join a team that values compassion, professionalism, and integrity. If you’re ready to make a meaningful impact in the lives of our residents and their families, we’d love to hear from you.

Apply today and become a part of the Alliance Care Rehabilitation and Nursing Center family!