Part-Time Public Services Assistant

South Holland Public Library; South Holland, Northern (IL, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

IMRF participation

Paid time off

Job summary

South Holland Public Library is seeking a friendly, service-oriented Public Services Assistant to join our welcoming team. This part-time role focuses on delivering high-quality customer service at the Information Desk, assisting with adult programs, and teaching basic computer skills in a community-focused library setting.

The position emphasizes teamwork, flexibility, and the ability to help users with technology and catalog systems.

Qualifications

• Must have at least an associate degree or higher.
• Clear communication in English, both written and spoken.
• Spanish-speaking ability is a plus.
• Familiarity with Windows/MacOS and Microsoft Office.
• Ability to interact with users in a friendly, professional manner.
• Physical ability to reach, bend, lift up to 20 pounds, and access all areas.

Responsibilities

• Provide friendly, courteous, and informative service at the Information Desk.
• Develop, schedule, and present programs for adult users.
• Offer ready reference, readers’ advisory, and general assistance.
• Teach basic computer and technology skills to users.
• Assist and train users in using the online catalog, internet, and library equipment.
• Collaborate with staff to support daily operations.

Skills

English proficiency

Customer service

Teamwork

Flexible schedule

Reliable transportation

Lifting up to 20 lbs

Spanish language

Education

Associate degree or higher

Tools

Windows & MacOS

Microsoft Office

Apple products

Internet tools

Job description

South Holland Public Library is seeking a friendly, service-oriented Public Services Assistant to join our welcoming team. This position is ideal for someone who enjoys helping people, learning new technologies, and working collaboratively in a community-focused and engaging library environment.
Flexibility, creativity, strong customer service, and teamwork are essential to success in this role.

Responsibilities

• Provide friendly, courteous, and informative service to all library users
• Deliver efficient, high-quality customer service at the Information Desk
• Develop, schedule, and present programs for adult users
• Provide ready reference, readers’ advisory, and general assistance to users
• Teach basic computer and technology skills
• Assist, troubleshoot, and train users in the use of the online catalog, internet, databases, copiers, printers, and other library equipment
• Work collaboratively with library staff to support daily operations

Qualifications

• Associate degree or higher
• Ability to read, write, and communicate clearly in English
• Spanish-speaking ability is a plus
• Ability to work with Windows and MacOS computers and devicesWorking knowledge of Microsoft Office, Apple products, internet tools, and applications
• Ability to interact with users and staff in a friendly and professional manner
• Ability to reach, bend, stoop, and lift up to 20 pounds and access all library areas and materials
• Availability to work daytime, evening, and Saturday hours (no Sundays)
• Reliable transportation

Position Details and Benefits

• Part-time position: 25 hours per week
• Starting pay: $19.25/hour (DOQ)
• Annual salary range: $21,320 – $30,030
• Benefits include IMRF participation and paid time off

Applications will be accepted through Tuesday, October 13, 2026 at 6:00pm.

Applicants for all positions are subject to a background check and drug screening.
South Holland Public Library is an Equal Opportunity Employer.