Adult Services Associate

Alsip-Merrionette Park Public Library District; Lincolnwood (IL); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Vacation time

Sick leave

Paid holidays

Floating holiday

Job summary

Lincolnwood Public Library is seeking a bright, organized Adult Services Associate to join our responsive team. You will staff the Adult Services desk, assist patrons with reference questions, and support the department with statistics and resource guides for our electronic databases.

Ideal candidates have a Bachelor’s or an Associate with library experience (or a high school diploma with several years in a library setting).

Qualifications

• Bachelor’s degree OR associate’s degree with one year of library experience OR high school diploma with three years of library experience.
• One year experience working with adults in an educational or public library setting preferred.
• Advanced technology skills and excellent communication skills preferred.

Responsibilities

• Provide reference and reader’s advisory services at the Adult Services desk, including phone calls and email correspondence.
• Assist patrons with use of the department’s technology, digital resources, and Library of Things equipment.
• Maintain evolving knowledge of the library’s services, programming, collections, and resources.
• Foster a welcoming environment for all patrons and enforce policies when necessary.
• Compile monthly statistics and update public resource guides for the library’s electronic databases.

Skills

Advanced technology skills

Excellent communication skills

Education

Bachelor’s degree

Associate’s degree with 1 year library experience

High school diploma with 3 years library experience

Job description

Lincolnwood Public Library is seeking a bright, approachable, well-organized professional to join our Adult Services team. The Adult Services Associate is key in providing excellent front-line customer service at the muti-faceted Adult Services desk and providing internal support to the department. In addition to regularly working the Adult Services desk, typical work will include clerical tasks such as compiling monthly statistics, conducting search procedures for missing and lost books, and updating the public resource guides for the library’s electronic databases.

Core responsibilities

• Provide reference and reader’s advisory services to patrons at the Adult Services desk, including phone calls and email correspondence
• Assist patrons with use of the department’s technology, digital resources, and Library of Things equipment
• Maintain evolving knowledge of the library’s comprehensive services, programming, collections, and resources
• Foster a welcoming environment for all patrons and, when necessary, enforce policies and expectations regarding patron behavior
• Bachelor’s degree OR associate’s degree with one year of library experience OR high school diploma with three years of library experience.
• One year experience working with adults in an educational or public library setting preferred.
• Advanced technology skills and excellent communication skills preferred.

Compensation and benefits

• $19.04 - $23.80/hour DOQ
• 36 hours of vacation per year, increasing to 63 hours of vacation after the first year
• 43.2 hours of sick leave per year
• Paid holidays if the holiday falls on a regularly scheduled work day
• One floating holiday (to be taken within a designated period)

The Lincolnwood Public Library District is an Equal Opportunity Employer.

18 hours per week. Schedule consists of:
Monday afternoons (1-5pm)
Tuesday evenings (4-9pm)
Thursday evenings (4-9pm)
Sundays (12:45-5pm; working 3 out of 4 Sundays on a 4-week rotation).

Interested applicants who cannot fulfil the listed schedule are welcome to apply as long as they note their availability in application materials.