Part-Time Patron Services Assistant - Bilingual Support

Oak Park Public Library; Oak Park (IL); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

IMRF

Paid vacation

Health leave

Personal leave

Paid holidays

Parental leave

Tuition assistance

Learning opportunities

Lifestyle Spending Account

Job summary

The Oak Park Public Library in Oak Park, IL seeks a part-time Library Assistant to join the Patron Services team. The role centers on customer service at three locations, helping with accounts, locating materials, and providing technology support.

Evening and weekend availability is expected. Bilingual English and Spanish is a plus; benefits are offered for part-time staff including IMRF and paid time off.

Qualifications

• Must have at least a high school diploma and preferably some college.
• Experience in library, retail, or hospitality is a plus.

Responsibilities

• Assist patrons at all library service points and in the community.
• Perform circulation duties: check in/out materials, issue/renew library cards, collect fees, resolve account issues.
• Help patrons use self-checkout kiosks and provide readers advisory and technology assistance.
• Troubleshoot public computers, printers, and mobile devices; enforce library policies.

Skills

Interpersonal skills

Communication skills

Bilingual (English/Spanish)

Education

High school diploma

Some college

Job description

The Oak Park Public Library in Oak Park, IL seeks a part-time Library Assistant to join the Patron Services team. The role centers on customer service at three locations, helping with accounts, locating materials, and providing technology support.

Evening and weekend availability is expected. Bilingual English and Spanish is a plus; benefits are offered for part-time staff including IMRF and paid time off.