Part-Time Patient Registration Pro | Front Desk Champion

Henry Ford Health; Rochester (MI); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Henry Ford Health is seeking a part-time Patient Registration Representative to serve as the welcoming front door for patients. The role involves patient registration, insurance verification, and cash collections, with emphasis on delivering a positive first impression and accurate information handling.

The position requires a high school diploma or GED, strong computer skills, and the ability to meet customer service standards across in-person, telephone, and written communications.

Qualifikationen

• High school diploma or GED required
• Strong computer skills and knowledge of Microsoft Office
• Ability to meet or exceed core customer service responsibilities via phone, in person, and in writing

Aufgaben

• Follow standard operating procedures for patient registration, including face-to-face check-in, preregistration, and insurance eligibility confirmation
• Perform new patient registration and update existing patient and insurance information
• Respond to inquiries from callers and customers, advocating on their behalf
• Manage cash collections and ensure accurate financial transactions
• Provide efficient customer relationship management and anticipate patient needs

Kenntnisse

Customer service

Communication

MS Office

Ausbildung

High school diploma or GED

Tools

EPIC

Jobbeschreibung

Henry Ford Health is seeking a part-time Patient Registration Representative to serve as the welcoming front door for patients. The role involves patient registration, insurance verification, and cash collections, with emphasis on delivering a positive first impression and accurate information handling.

The position requires a high school diploma or GED, strong computer skills, and the ability to meet customer service standards across in-person, telephone, and written communications.