Part-Time Patient Care Coordinator

Socket.dev; Waltham (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Sick time earned based on MA Sick Law

Job summary

Professional PT in Massachusetts is seeking a Patient Care Coordinator to be the first point of contact, delivering exceptional service and ensuring a positive patient experience.

You will greet patients, schedule appointments, handle registrations, discuss insurance, collect balances, and support daily administrative tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or administrative roles, preferably in healthcare.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Proficient with computers and learning new software systems.

Responsibilities

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Willingness to learn

Education

High school diploma or equivalent

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high‑quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation:

• $17–$21 per hour, based on experience and qualifications

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day‑to‑day clinical administrative responsibilities

Qualifications:

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast‑paced environment.
• Proficient in computer skills and ability to learn new software systems.

Benefits:

• Monthly performance bonus
• Sick time earned based on Massachusetts Sick Law