Part Time Patient Care Coordinator

Professional Physical Therapy; Livingston (NJ); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading provider of physical therapy in the Northeast is seeking a Patient Care Coordinator. This role involves greeting patients, scheduling appointments, and ensuring a positive patient experience. Ideal candidates will have strong customer service skills and a high school diploma.

Benefits

Sick time earned based on New York State Paid Safe and Sick Law

Qualifications

• Prior experience in a customer service or administrative role, preferably in healthcare.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and complete new patient registration.
• Discuss insurance benefits and collect patient balances.

Skills

Customer Service

Communication

Attention to Detail

Organizational Skills

Education

High School Diploma

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements, and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Requirements:

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems

Benefits:

• Sick time earned based on New York State Paid Safe and Sick Law

Additional Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: IT Services and IT Consulting