Part-Time Patient Access Specialist: Impact & Scheduling

Harbor; Toledo (OH); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Medical/dental/vision coverage.

401(k) match

PTO & holidays

Tuition reimbursement

Clinical supervision hours

Community impact

Job summary

Harbor in Toledo seeks a Part-time Patient Access Specialist to join the team. The role involves assisting and screening clients to determine appropriate services while delivering exceptional customer service.

Responsibilities include scheduling in the electronic health record, managing admissions, referrals, and follow-ups, and upholding strict confidentiality. The position supports training and team collaboration across locations.

Qualifications

• Associate’s degree preferred or equivalent experience.
• Previous data entry experience required.
• Excellent customer service and clear communication.
• Ability to multitask and stay organized.
• Maintain client confidentiality.
• Proficiency in Outlook and Word.

Responsibilities

• Deliver excellent customer service according to Harbor's standards, resolving client needs on first call when possible.
• Answer calls professionally and efficiently; take messages as needed.
• Schedule appointments and referrals in the electronic health record (EHR) systems.
• Enter admission information during initial and ongoing client contact.
• Complete follow-up tasks including scheduling referrals.
• Keep up with trends related to essential job competencies.
• Refer crisis situations to a clinical therapist, manager, Urgent Care, or police when needed.
• Attend team meetings and work from assigned locations.
• Maintain current contact notes and assist in training co-workers and students.

Skills

Customer service

Data entry

Clear communication

Team player

Multitasking

Confidentiality

Outlook

Word

Education

Associate degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Job description

Harbor in Toledo seeks a Part-time Patient Access Specialist to join the team. The role involves assisting and screening clients to determine appropriate services while delivering exceptional customer service.

Responsibilities include scheduling in the electronic health record, managing admissions, referrals, and follow-ups, and upholding strict confidentiality. The position supports training and team collaboration across locations.