Part-Time Patient Access Specialist — Financial Clearance

Sutter Health; Michigan; On-site; USD 49,000 - 58,000; Part time

Job summary

Sutter Health in Michigan is seeking a part-time Patient Access Clerk to greet patients, register and financially clear services, and serve as the front-line contact at the point of service, helping patients navigate the health system with clarity and respect.

You will work across patient registration and accounting systems, verify insurance details, explain cost timelines and payment options, maintain accurate records, and deliver proactive customer service while adhering to privacy and EMTALA

Qualifications

• HS Diploma or GED required.
• 1 year of relevant experience.
• Knowledge of patient access and financial counseling.
• Ability to work in multiple computer systems.

Responsibilities

• Register patients and verify information.
• Provide financial counseling for services.
• Enhance patient experience at the point of service.
• Maintain data in registration systems.

Skills

Patient access

Financial counseling

Insurance knowledge

EMTALA knowledge

Data systems

Verbal & written communication

Attention to detail

Problem solving

Multitasking

Customer service

Confidential information

Education

HS Diploma or GED

Tools

Patient registration systems

Accounting systems

Document imaging

Payer websites

Job description

Sutter Health in Michigan is seeking a part-time Patient Access Clerk to greet patients, register and financially clear services, and serve as the front-line contact at the point of service, helping patients navigate the health system with clarity and respect.

You will work across patient registration and accounting systems, verify insurance details, explain cost timelines and payment options, maintain accurate records, and deliver proactive customer service while adhering to privacy and EMTALA