Part-Time Patient Access: Smooth Registration & Insurance

Nemours; Jacksonville (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Nemours Children's Health in Jacksonville, FL seeks a Part-Time Patient Access Specialist to be the first contact for patients, handling registration, insurance verification, scheduling, and point-of-service collections with professionalism.

You will support the Admitting Department, maintain accurate demographics and verify coverage, while delivering outstanding customer service in a fast-paced healthcare setting.

Qualifications

• High School Diploma or equivalent.
• Specialized training beyond high school (1-2 years preferred).
• Minimum of 2-3 years of medical office experience.
• Bilingual English/Spanish preferred.
• Experience with Epic EHR system preferred.

Responsibilities

• Register patients and verify insurance information accurately at check-in.
• Assist with scheduling, check-out, and collection of copays and balances.
• Verify eligibility and obtain necessary authorization or referrals.
• Maintain clean, organized lobby and front-desk area.
• Provide excellent customer service and respond to inquiries professionally.
• Participate in trainings and support revenue cycle activities as needed.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Problem solving

Team collaboration

Attention to detail

Education

High School Diploma or equivalent

Specialized training beyond high school (1-2 years preferred)

Tools

Epic EHR

Job description

Nemours Children's Health in Jacksonville, FL seeks a Part-Time Patient Access Specialist to be the first contact for patients, handling registration, insurance verification, scheduling, and point-of-service collections with professionalism.

You will support the Admitting Department, maintain accurate demographics and verify coverage, while delivering outstanding customer service in a fast-paced healthcare setting.