Part-Time Patient Access Specialist — Fast-Paced & Patient-Focused

Nemours Children's Health; Jacksonville (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Nemours Children's Health in Jacksonville, FL is seeking a Part-Time Patient Access Specialist to join our Admitting Department. You will be the first point of contact for patients and families, handling on-site registration, insurance verification, scheduling, and basic revenue cycle tasks with a focus on accuracy and courtesy.

Ideal candidates bring 2–3 years of medical office experience, strong communication skills, bilingual English/Spanish preferred, and familiarity with Epic EHR.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of specialized training beyond high school preferred.
• 2–3 years of medical office experience.
• Bilingual English/Spanish preferred.
• Experience with Epic EHR.

Responsibilities

• Register patients on site and verify insurance information.
• Assist with scheduling and basic revenue cycle tasks.
• Collect co-pays and process payments when needed.
• Maintain a clean, welcoming lobby and assist families.
• Support cross-department communications and training.

Skills

Customer service

Communication

Team collaboration

Problem solving

Adaptability

Relationship-building

Attention to detail

Continuous learning

Accountability

Education

High School Diploma or equivalent

Specialized training beyond high school

Tools

Epic EHR

Job description

Nemours Children's Health in Jacksonville, FL is seeking a Part-Time Patient Access Specialist to join our Admitting Department. You will be the first point of contact for patients and families, handling on-site registration, insurance verification, scheduling, and basic revenue cycle tasks with a focus on accuracy and courtesy.

Ideal candidates bring 2–3 years of medical office experience, strong communication skills, bilingual English/Spanish preferred, and familiarity with Epic EHR.