Part-Time Patient Access & Registration Specialist

UC Health; Valleydale (OH); On-site; USD 21,000 - 26,000; Part time

Job summary

UC Health in Ohio is seeking an Access Representative for the Admitting & Registration Department. This part-time position involves registering patients in the Emergency Department and Trauma Bay, verifying demographics and insurance, collecting co-pays, and ensuring accurate data for timely reimbursement.

The role requires a high school diploma or GED, strong analytical and communication skills, and 1–3 years in registration or related work.

Qualifications

• High school diploma or GED required.
• Analytical skills; able to problem solve.
• Computer literacy.
• Excellent communication, problem solving skills, and ability to deal with customers who are often adversarial.
• Ability to interact independently to resolve customer service issues.
• 1-3 years of experience in registration, billing, customer service, or managed care organization preferred.

Responsibilities

• Create Epic accounts from scheduling appointment. Attempt to obtain demographic and insurance information as indicated in the Pre-Registration Minimum Data Set, Documentation Standards and Situation Response Guidelines to create, update and secure accounts.
• Screens and completes all required documentation and prioritizes all insurance coverage's as primary, secondary, tertiary.
• Completes required MSP questionnaires for all appropriate patients.
• Answer questions regarding patient's appointment or transfer to the appropriate scheduling department, service area, or physician office.
• Properly codes Daily Worklist according to Worklist Coding Standards appropriate to the specific account situation.
• Effectively organizes prioritization of Daily Worklist task. Ensures Worklist coding is consistent with documentation in LastWord.
• Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards.
• Must maintain facility established productivity standards and Patient Accounts Quality Guidelines.
• Reports improvements, problems and changes as it relates to insurance verification to Department Management.
• Performs other duties as assigned in Access Unit Department.

Skills

Analytical skills

Computer literacy

Communication skills

Problem solving

Independent interaction

Experience in registration

Education

High school diploma or GED

Job description

UC Health in Ohio is seeking an Access Representative for the Admitting & Registration Department. This part-time position involves registering patients in the Emergency Department and Trauma Bay, verifying demographics and insurance, collecting co-pays, and ensuring accurate data for timely reimbursement.

The role requires a high school diploma or GED, strong analytical and communication skills, and 1–3 years in registration or related work.