Part Time Patient Access - Phone Scheduling Representative

Elevate ENT; San Antonio (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Texas ENT Specialists is seeking a friendly Medical Scheduler to join our Otolaryngology practice part-time. You will help patients schedule appointments, confirm times, collect information, and keep accurate records using EMR and scheduling software.

Key duties include answering inquiries by phone and email, assisting with check-in, and delivering exceptional customer service to ensure a smooth patient experience while supporting the front desk team.

Qualifications

• High school diploma or equivalent.
• One year of related experience.
• Experience with electronic medical records (EMR) and scheduling software.
• Strong communication and customer service skills.

Responsibilities

• Schedule and confirm patient appointments.
• Collect patient information and ensure updated records.
• Respond to patient inquiries via phone and email.
• Provide exceptional customer service to ensure a positive patient experience.

Skills

Communication

Attention to detail

EMR experience

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

At Texas ENT Specialists, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Part Time Patient Access - Phone Scheduling Representative

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for supporting our patients with the online appointment system, answering patient inquiries, and assisting with patient check-in and registration.

Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.

To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement.

Required Education and Experience

• High school graduate or equivalent
• One year of related experience

AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.