Part-Time Parking Experience Specialist

LAZ Parking; Sacramento (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

LAZ Parking is seeking a part-time Customer Experience Associate at Sacramento Airport. The role involves greeting customers, supporting parking operations, and ensuring a smooth, welcoming experience across the facility.

You will handle inquiries, assist with issues, and contribute to a high level of customer satisfaction. Requirements include a valid driver’s license, flexibility for various shifts, and prior customer service experience.

Qualifications

• Previous customer service experience required.
• Cash-handling experience preferred.
• Parking industry experience is a plus but not required.
• Valid driver’s license required to operate company vehicles.

Responsibilities

• Welcome customers and provide a friendly, professional experience.
• Respond promptly to customer inquiries and assist with issue resolution.
• Build positive relationships by delivering a high level of customer satisfaction.
• Assist customers in parking facilities, direct vehicle traffic, and perform cashiering activities.

Skills

Customer service

De-escalation

English communication

Decision making

Computer skills

Parking systems

Education

High School Diploma/GED

Tools

Parking revenue control systems

Job description

LAZ Parking is seeking a part-time Customer Experience Associate at Sacramento Airport. The role involves greeting customers, supporting parking operations, and ensuring a smooth, welcoming experience across the facility.

You will handle inquiries, assist with issues, and contribute to a high level of customer satisfaction. Requirements include a valid driver’s license, flexibility for various shifts, and prior customer service experience.