Part-Time Parking & Credentialing Specialist

Quality Innovation, Inc.

Baltimore (MD)

Sur place

USD 21 000 - 30 000

Temps partiel

Il y a 9 jours

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Résumé du poste

Quality Innovation inc seeks qualified personnel to support the Social Security Administration in Parking and Credentialing Support Services. The role handles processing and issuing parking hangtags and credentials, responds to inquiries by phone, email or in-person, and directs SSA employees, contractors and visitors to the proper contacts.

The position involves documenting, recording, and maintaining information as required by SSA.

Qualifications

Must be a U.S. citizen.
Fluent in English, both spoken and written.
High school diploma or GED from an accredited institution.
Minimum 1 year of recent computer operator and customer service experience or related data center experience.
Excellent customer service skills with professional demeanor.
Demonstrated problem solving and time management skills.
Experience operating security systems and handling PII; basic computer skills.
Proficient in records recording, keeping, and filing.

Responsabilités

Respond to inquiries (phone, email, in-person).
Resolve inquiries and direct to appropriate SSA personnel or divisions.
Provide general information or assistance to SSA employees, contractors and visitors.
Document, record, file and maintain information as required by SSA.